Privacy Policy
Effective Date: January 6, 2025
AutoTailorMyResume ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resume optimization service at autotailormyresume.com (the "Service").
This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
1. Information We Collect
1.1 Information You Provide
- Resume Information: When you upload your resume and job descriptions, we temporarily process this information to provide our optimization service.
- Contact Information: If you contact us via email at autotailormyresume@gmail.com, we collect your email address and any information you provide in your message.
- Account Information: If you create an account, we collect your email address and any profile information you choose to provide.
1.2 Information Collected Automatically
- Usage Data: We collect information about how you interact with our Service, including pages visited, features used, and time spent on the platform.
- Device Information: We collect information about the device you use to access our Service, including IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to improve your experience and analyze usage patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To process your resume and job descriptions, generate optimized content, and provide our core resume optimization features.
- Service Improvement: To analyze usage patterns, improve our algorithms, and enhance the user experience.
- Communication: To respond to your inquiries, provide customer support, and send service-related notifications.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security: To protect against fraud, abuse, and maintain the security of our Service.
3. Data Processing and Storage
Important: We prioritize your privacy through our processing practices:
- Resume content and job descriptions are processed in real-time and are not permanently stored on our servers.
- We employ temporary processing methods that automatically delete your document content after optimization is complete.
- Any account information is stored securely using industry-standard encryption.
- We use trusted third-party service providers for hosting and infrastructure, all of which comply with Canadian privacy laws.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our Service (e.g., hosting, analytics), subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental request.
- Protection of Rights: To protect our rights, property, or safety, or that of our users or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
- With Your Consent: When you explicitly agree to share your information.
5. Your Privacy Rights
Under PIPEDA, you have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information, subject to legal requirements.
- Portability: You can request a copy of your personal information in a structured, machine-readable format.
- Withdrawal of Consent: You can withdraw your consent for certain processing activities at any time.
- Complaint: You have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, please contact us at autotailormyresume@gmail.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure development practices and code reviews
- Incident response procedures
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Service. These include:
- Essential Cookies: Required for the Service to function properly.
- Analytics Cookies: Help us understand how users interact with our Service.
- Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Service.
8. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be processed and stored in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable laws.
11. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Resume content and job descriptions are deleted immediately after processing.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
AutoTailorMyResume
Email: autotailormyresume@gmail.com
14. Privacy Commissioner of Canada
You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have not handled your personal information in accordance with applicable privacy laws:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca